Privacy Policy
This policy explains how C4F Technology (“C4F”, “we”, “us”) handles personal data when you use our Atlassian Marketplace apps, including Task Hub for Jira (the “App”), and our website, c4ftech.com (the “Site”).
The short version
- The App runs entirely on Atlassian Forge and carries the Runs on Atlassian badge. It doesn’t send data to C4F or to any third party.
- Your Jira data stays in your Atlassian site. We can’t access it.
- The Site doesn’t use cookies, analytics or advertising trackers.
1. Data the App processes
The App reads and updates Jira data on behalf of the signed-in user, through Atlassian’s APIs and within that user’s Jira permissions. This includes work items, fields, comments, worklogs, users, groups, spaces and Jira Service Management request types.
To work, the App stores its own configuration in Forge storage, which Atlassian hosts inside your site’s environment:
| Data stored | Purpose |
|---|---|
| Task Hub settings: name, scope/JQL, columns, swimlanes, quick filters, card layout and colors, label colors, calendar settings | Showing each Task Hub as it was configured |
| Task Hub access settings: Atlassian account IDs and group names of members and administrators | Controlling who can view and edit a Task Hub |
| Summary layouts and timeline milestones | Saving dashboards and milestones |
| Calendar events you create (title, dates, type, description), plus the creator’s Atlassian account ID | Showing non-Jira events on the calendar and controlling who can edit them |
Some per-user display preferences, such as a selected view or collapsed columns, are stored in your browser’s local storage and never leave your device.
C4F has no access to Forge storage or to your Jira data. The App has no external servers, makes no outbound network calls and doesn’t contain analytics or tracking code.
2. Data residency, retention and deletion
- Forge storage follows Atlassian’s data residency for your site.
- App data is kept while the App is installed. When the App is uninstalled, Atlassian deletes its Forge storage according to Atlassian’s retention policy.
- The App automatically deletes calendar events that ended more than 365 days ago.
- Site admins can delete any Task Hub, and its stored settings, at any time from within the App.
3. Data we receive directly
We only receive personal data that you choose to send us, for example:
- Support requests through our support portal (hosted on Atlassian Jira Service Management) or by email: your name, email address and the contents of your request.
- Marketplace licensing data that Atlassian shares with app vendors, such as the licensed site, the technical and billing contacts, and license status. Atlassian’s handling of this data is described in the Atlassian Privacy Policy.
We use this data only to provide support, manage licenses and contact you about the App. We don’t sell personal data and don’t use it for advertising.
We keep support correspondence for as long as needed to help you and for up to 3 years afterwards, unless the law requires otherwise.
4. The Site
c4ftech.com is a static website. It doesn’t set cookies, run analytics or embed third-party trackers. Our hosting provider may keep standard server logs, such as IP addresses and request times, for security and reliability, for a short period.
5. Sub-processors
| Sub-processor | Purpose |
|---|---|
| Atlassian | Hosts the App (Forge), the support portal and Marketplace licensing |
6. Your rights
Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, delete or export your personal data, or to object to its processing. Email privacy@c4ftech.com and we’ll respond within 30 days.
For data stored by the App inside your Atlassian site, your site administrator controls that data and can export or delete it.
7. Security
See our Security Policy and the Data, privacy & security docs page.
8. Children
Our products are made for businesses and aren’t directed at children under 16.
9. Changes
When we update this policy, we change the “Last updated” date above. If a change is significant, we’ll also note it in the release notes.
10. Contact
C4F Technology
29 Street 49, Tan Phong Ward, District 7, Ho Chi Minh City, Vietnam
privacy@c4ftech.com